Responsible Gaming

Our Commitment to Safe Gaming

Gaming Should Be Entertainment

At hoanailstudio.co.uk, we believe that gambling should only ever be viewed as entertainment, similar to going to the cinema or a concert. It should never be considered a way to earn money, solve financial problems, or generate income. Always gamble with money you can afford to lose and only for fun.

Age Verification

We are committed to protecting young people. Our services are exclusively for individuals aged 18 years and over (or the legal gambling age in your jurisdiction). We conduct age verification checks during registration and reserve the right to request additional documentation to confirm your age and identity. If you are under 18, please do not attempt to access our services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be honest with yourself and look out for these warning signs:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activities from family or friends
• Neglecting work, school, family, or hobbies due to gambling
• Borrowing money or getting into debt to fund gambling
• Feeling anxious, irritable, or depressed when not gambling
• Failed attempts to cut down or control gambling
• Using gambling to escape problems or stress
• Lying about the extent of your gambling
• Experiencing relationship problems due to your gambling

If you recognise any of these signs in yourself, help is available and seeking support is a sign of strength.

Self-Help Tools

We provide several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount of money you can deposit within a specified timeframe (daily, weekly, or monthly).
• Loss Limits: Set a limit on the amount of money you're willing to lose over a given period.
• Reality Checks: Receive regular reminders during your gaming session about how long you've been playing and how much you've spent.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing our services if you feel you need a break from gambling.
• Account Pause: Take a break from your account for a set period without losing access permanently.

To access these tools, log into your account or contact our customer support team. We encourage you to use these features proactively.

Support Organizations

If you or someone you know is struggling with problem gambling, please reach out to one of these trusted organisations:

United Kingdom

• GamCare: Free confidential support, counselling, and information for problem gamblers and their families. www.gamcare.org.uk | Telephone: 0808 8020 133
• GamStop: The National Self-Exclusion Scheme for Great Britain. Register to exclude yourself from all licensed online gambling companies. www.gamstop.co.uk
• Gamblers Anonymous: Free peer support meetings and a 12-step recovery programme. www.gamblersanonymous.org.uk
• National Problem Gambling Clinic: NHS-funded specialist treatment service. www.cnwl.nhs.uk

Australia

• Gambling Help Online: Free, confidential support and counselling for problem gamblers. www.gamblinghelponline.org.au | Call 1800 858 858

Canada

• Responsible Gambling Council: Evidence-based resources and support for problem gambling. www.responsiblegambling.org

United States

• National Council on Problem Gambling: Information, referrals, and the National Problem Gambling Helpline. www.ncpgambling.org | Call 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA): Federal agency providing information on problem gambling and treatment resources. www.bzga.de

Take Action Today

If you believe you may have a gambling problem or are concerned about your gambling habits, please seek help immediately. There is no shame in asking for support—many people have successfully recovered from problem gambling with professional help. Reach out to one of the organisations listed above or speak with your GP, who can also provide guidance and referrals to specialist services.

Your wellbeing is our priority. Gamble responsibly and within your means.